EXLIBRIS BACO | Online Store recognizes all its customers the right to terminate the contracts they have entered into with them, allowing them to return within 14 days of the products purchased pursuant to Decree-Law no. 143/2001 and Decree-Law 82 / 2008 of 05/20.
If there are situations in which the merchandise is returned, Exlibris Baco guarantees:
- That the customer will not have any additional charge;
- The merchandise will be replaced by another of the same type and/or value;
- At the time of purchase, if discounts have been applied, they will be kept at the time of replacement;
- In case of withdrawal of the purchase, the amount paid will be refunded. For any request, an email must be sent to firstname.lastname@example.org with the title "RETURN OF GOODS", our team will contact you as soon as possible to find the best solution for the customer.